Communicate in the way it suits you!
Modern business communications demand a variety of channels. Despite numerous tools, it often proves difficult to organise communication with colleagues, across different locations, or with customers or partners. With unified communications, all of the communication channels in a company are integrated into one platform. Your data and voice networks, endpoint devices, communication channels and IT and process applications are consolidated into an integrated communications environment and provided to the user with an easy-to-use interface. Thus, unified communications increase the accessibility of parties who are communicating when doing collaborative work and accelerate your business processes.Our UCC solutions and modules at a glance:
ITK voice solution: telephony from the cloud – scalable, flexible, reliable
We have our own high-performance cloud telephony solution with the ITK Voice Solution
from ITK communications. This is a complete telephone service for companies. As an all-in-one solution, it includes telecommunications system, endpoint devices, connection, voice traffic, CTI, video conferencing, mobile integration, contact centre, operator workstation and Business Intelligence from the cloud. The ITK voice solution is a customisable telephony solution for companies that is location-independent and can be scaled flexibly, so we can ensure that your telephony service is suitable for you.
You can find more information at ITK communications or contact us at firstname.lastname@example.org.
Microsoft Skype for Business:
Changes in business communications are setting new requirements for the seamless connection of telephone, video, Web, chat and e-mail. Skype for Business connects users and different communication channels in a single Web-based user interface. Integrating Microsoft applications such as Outlook, Word and SharePoint to further improve the collaboration in your company makes it even easier and faster for users to communicate. With the mobile apps for Windows, iOS and Android, you can connect your teams as if they were all sitting in one room, even when they are on the move. When working together using Office 365, calls can be made from any location with voice over IP and administrative tasks can be consolidated. Aided by the ability to scale as needed and the manageability of Office 365, Skype for Business provides comprehensive security, control and compliance, from the single user to the entire company. As a Microsoft Gold Partner, we can help you with provisioning and management as well as integration of existing applications and hardware into the platform environment.
Estos ProCall Enterprise
is a unified communications and collaboration solution with CTI, presence management, instant messaging and audio/video communication. It improves collaboration both within the company and also externally with customers, suppliers and business partners (for example), across what were formerly barriers between companies. ProCall is optimised to interact perfectly with your existing ICT infrastructure, including telephone systems, groupware platforms (e.g. Lotus Notes, Microsoft Exchange, Tobit David InfoCenter), CRM and ERP systems (e.g. Microsoft Dynamics CRM and NAV), specialised applications, Windows Terminal Server, Citrix Server and virtual server technologies.
Ferrari OfficeMaster Suite:
The OfficeMaster Suite combines fax, SMS and voicemail with your e-mail system. The user data from these otherwise asynchronous services is unified when it is stored and configured. In addition, using the existing infrastructure ensures administrative access via routes already known. OfficeMaster allows you to link your communication channels in a true unified communications solution.