With TeamViewer, you can grant us access to your systems at any time. This allows us to provide effective, flexible and cost-efficient technical support without having to be at your workplace.
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You have an incident, a problem or a change request? To ensure the best possible support, we have a special ticket system – the Medialine Helpdesk. Here you can centrally manage your requests and create tickets for projects and support cases. Please consider the subdivision of our Medialine Support according to our business areas:
In order to ensure the best possible support, we have a special ticket system – the Medialine Helpdesk. Here you can manage your requests centrally and create tickets for projects and support cases.
IT&C – Managed Services – Cloud Services Infrastructure Security Networking User Support
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Service times Mon-Fri 7:00 to 18:00 24/7 on-call service with upstream call center for cloud services
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